Reinventing HR for a Growing Workforce: How Abhyaz Empowered Indicold with Zoho People

Client: Indicold

Industry type: Logistics & Warehousing- Cold Storage Service

Problem Statement:
Scattered HR processes, high biometric cost, and employee dependence on HR for daily queries

Solution:
A centralized HR system powered by Zoho People, with geo-fencing across 20+ locations, automation, and employee self-service capabilities.

Impact:
A unified HR platform that empowered employees, lowered biometric maintenance costs by 10%, reduced HR workload and saved 30+ hours per week across locations.

In-Depth Zoho Implementation Case Study

Overview

Indicold, a fast-growing cold chain logistics company dedicated to bringing global standards to India’s cold storage sector. With a workforce scaling to rapidly to 120+ employees across multiple locations, the company faced challenges managing attendance, time-off, and shift schedules, rising the cost of biometric and HR teams overwhelmed with repetitive tasks.

To streamline people operations and improve scalability, Indicold partnered with Abhyaz to implement a smart, centralized HR management solution.

The Challenge

As Indicold expanded, its HR processes became fragmented, impacting the overall efficiency and scalability.

Key challenges include:

Complexity in managing leaves, attendance, shift schedules across 120+ employees across multiple locations.
High biometric system maintenance cost without any scalable alternatives.
High manual workload due to repetitive HR queries and manual attendance tracking.

These inefficiencies slowed both employees and the HR department, affecting productivity and overall operations.

The Turning Point

Recognizing the need for a scalable, digital HR system, Indicold approached Abhyaz for a comprehensive transformation. Through detailed analysis and process mapping, Abhyaz identified key automation opportunities and created a clear roadmap to centralize HR functions while cutting operational overhead.

The Solution: Zoho People, Tailored for Indicold

Abhyaz implemented Zoho People ERP, as Indicold's centralized HR management systems in just 16 days.

Implementation highlights:

Centralized HR Management: Unified platform for employee data, leave/ time-off, attendance, and shift schedule management.
Geo-fencing across 20+ locations: Enabled accurate attendance reporting without costly biometric systems.
Automated Workflows: Streamlined attendance and query management to reduce HR efforts.
Self-Service Enablement: Empowered employees to access and update HR information independently.This solution aligned perfectly with Indicold’s goals of efficiency, transparency, and scalability.

The Impact:

Reduced biometric maintenance cost by 10% across 20+ locations.
Recovered 10 hours of productivity per shift through automation (5 min per person per shift x 120 employees)
Automated HR workflow, eliminating repetitive manual queries.

Real-time visibility, compliance, and payroll accuracy for managers across all sites.

Indicold now runs a modern, data-driven HR system that supports its growing operations seamlessly, making it easy to expand and onboard employees from anywhere.

Want to turn manual HR chaos into automated efficiency?
Still managing attendance and shifts the old way?

Let Abhyaz help you modernize your HR systems with Zoho People.

🚀 Partner with Abhyaz to streamline your workforce management and build a future-ready HR ecosystem.

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