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From Manual Orders to Instant Automation: How Abhyaz Simplified Kitchen Koundinyasa's Sales and Inventory with Zoho Zakya POS & Zoho Inventory 

Client: Koundinyasa Kitchen

Industry TypeFood & Hospitality


Problem Statement :

Manual POS management, delayed order tracking, disconnected inventory updates causing higher errors and delays.


Solution: 

Abhyaz integrated Zakya POS and Zoho inventory  in 3weeks to synchronize sales, delivery & inventory and Whatsapp & Instagram customer communication & invoicing  delivering accuracy, real-time visibility and seamless communication across multiple outlets.

  • Instant billing → instant acknowledgment

  • POS → Inventory → WhatsApp all connected

Impact

Faster order acknowledgement | Real-time inventory updates | Automated WhtasApp invoices and receipt | captured 100% POS and inventory transaction.

Overview

Kitchen Koundinyasa, a fast-growing food and hospitality industry with a high volume of sales and orders across multiple channels.

As transaction increased, managing orders and sales across POS machines, WhatsApp and physical stockroom team struggled to maintain real-time visibility, causing delay in order processing through manual workload.

To address these challenges, Kitchen Koundinyasa partnered with Abhyaz, a Zoho Authorized Partner, to build a connected, cloud-based system that could streamline POS operations, automate workflows, and provide real-time sales insights. 

The Challenges

Managing multiple sales channels and stock updates manually exposed several operational inefficiencies.

Key challenges include:

  • Managing 100+ daily POS transactions with auto sync.

  • Lack of real-time inventory updates

  • Manual processing of WhatsApp orders and invoices

  • Delayed payment acknowledgement and customer communications

  • Inconsistent data across multiple store locations.

These issues resulted in missed orders, slower acknowledgment times, and increased operational workload.

The Turning Point


Kitchen Koundinyasa approached Abhyaz seeking 2-weeks POS and inventory automation implementation. After a thorough system analysis and discovery, Abhyaz proposed a unified architecture using Zakya POS+Zoho Inventory, supported by WhatsApp automation and multi-location mapping.

This allowed the business to move from manual data entry toward real-time, automated, and scalable operations. 

The Solution: Zakya POS+Zoho Inventory, Tailored for Kitchen Koundinya


Abhyaz implemented a tightly connected sales and inventory system tailored to Kitchen Koundinyasa’s workflow, ensuring accurate order processing and instant customer communication.

Implementation Highlights:

  • POS integration: Connected Zakya POS with Zoho Inventory, so every POS transaction instantly sync into their inventory system with zero data loss.

  • WhatsApp Automation with 2-way communication: Enabled automated sending of invoices and order acknowledgments on WhatsApp, including
    WhatsApp → Instagram and Instagram → WhatsApp cross-flow support.

  • Inventory Synchronization: Orders were marked as “Delivered,” and inventory levels were updated instantly from the Flea Market warehouse.

  • Multi-location Coverage: Standardized operations across all outlets under one unified dashboard.

Executed over three weeks, the project delivered a smooth transition to an automated system with minimal operational disruption.

The Impact 


Post-implementation, Kitchen Koundinyasa achieved faster workflows, improved accuracy, and enhanced customer satisfaction.

Key Outcomes:

  • Order acknowledgment now takes seconds, not hours

  • Real-time stock updates directly mapped from warehouse to POS

  • Zero missed orders through automated WhatsApp triggers

  • 100% POS transactions auto-synced, eliminating manual reconciliation

Together with these improvements, the internal team now handles operations

confidently and independently.

Looking to automate your restaurant or retail operations with Zakya & Zoho? 

Running multiple outlets? Let automation do the heavy lifting.

Abhyaz builds scalable, multi-location POS and inventory systems with Zakya + Zoho.

Partner with Abhyaz to build a seamless, data-driven POS, inventory, and billing system that eliminates manual work and accelerates every part of your sales workflow.

Automate. Scale. and Grow with Abhyaz.

🔗Get Started with Zakya POS: https://store.zoho.com/ResellerCustomerSignUp.do?id=d2f5d1d3ebfcf54087db50c5c5

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➡️ Explore Zoho Inventory Solutions: https://store.zoho.com/ResellerCustomerSignUp.do?id=f6ad69ce47eb8bc2592eec5e87

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📞 Book a Consultation with Us: https://www.abhyaz.com/book-meeting
🌐 Learn more about Abhyaz:  https://www.abhyaz.com/about-us-abhyaz