Internship Experience

Shivani Sharma
16.06.25 10:34 AM - Comment(s)

Introduction

Embarking on my internship journey with MTAB Technology Center, facilitated by the Abhyaz platform, was a pivotal moment in my professional development. What began as an opportunity to apply academic knowledge quickly blossomed into a hands-on deep dive into the real world of web development. This internship wasn't just about writing code; it was a comprehensive experience in collaboration, problem-solving, and contributing to live projects that directly impact a business. This blog is a reflection of that transformative journey—the skills I honed, the tools I mastered, and the professional growth I achieved. 

Technical Skills and Project Experience

My role as a Web Development Intern provided a platform to apply my skills to a wide range of tangible projects. I moved from design to implementation, working across the Zoho ecosystem to deliver real-world results. 

Web Design and Implementation: My journey often began with design, using Canva to create visually compelling mockups for new web pages. I then brought these designs to life by building and implementing them using Zoho Landing Page, ensuring they were not only attractive but also optimized for user engagement. My responsibilities extended to core site architecture, where I designed and implemented the primary header and footer for the official Abhyaz website using Zoho Sites, contributing directly to the brand's online presence. 

Custom Front-End Development: A key highlight was leveraging my core technical skills. On the Abhyaz "About Us" page, I used the code snippet feature to write custom HTML, CSS, and JavaScript. My task was to implement a dynamic and responsive image grid for the 'Partners' section, a tangible contribution that enhanced the site's professionalism and user experience. This proved my ability to go beyond standard tools to deliver a custom solution.

E-commerce Platform Development: To deepen my understanding of online retail, I built a complete demo e-commerce website for beauty products using Zoho Commerce. This project involved the entire lifecycle of an online store: setting up product listings, managing inventory configurations, and understanding the workflow from a customer's first click to a completed order. 

Content Management and Marketing Automation: My role also involved content strategy. I was responsible for publishing and managing blog posts within Zoho Desk, ensuring they were correctly categorized for findability. I also used Zoho Sites to add and optimize cover images, improving the visual appeal of our content. Furthermore, I delved into marketing automation by helping to set up email automation workflows in Zoho Campaigns, learning how to nurture leads and engage our audience effectively.

Research on POS Integration and APIs: Perhaps my most technically challenging task was working on API integration. I was involved in a project to connect Zoho Zakya (POS) with Zoho Inventory, a critical task to ensure that sales data and stock levels were synchronized automatically. This experience gave me a foundational understanding of how different systems communicate in a business ecosystem and the importance of seamless data flow. 

Professional Growth and Key Takeaways

This internship cultivated a professional mindset that I will carry throughout my career. By contributing directly to the company's website and internal processes, I developed a strong sense of ownership. The experience taught me the value of:

Structured Thinking: Breaking down complex projects like an API integration into manageable tasks

Clear Documentation: Maintaining clear records of my code and processes, which is crucial for team collaboration.

Adaptability and Time Management: Juggling design, coding, and content tasks to meet deadlines in a remote work setting.

Effective Communication: Confidently sharing ideas with my team, asking clarifying questions, and providing progress updates. 

Acknowledgements

I am sincerely grateful to my mentors and the entire Abhyaz team. Their constant support, patience, and guidance were instrumental in my growth. Their constructive feedback provided me with the clarity to improve, and their encouragement gave me the confidence to tackle new challenges. The collaborative and welcoming environment they fostered made it easy to ask questions, learn freely, and stay curious every single day. 

Conclusion

As I wrap up this remarkable phase of my journey, I carry forward not just a toolkit of technical skills but also a strong foundation of professional values. This internship has solidified my passion for web development and inspired me to remain a lifelong learner. I am excited to apply the lessons from this experience to future opportunities and to continue my growth in the tech industry with enthusiasm and determination.

Shivani Sharma