My Internship Experience at Abhyaz

Varunesh Lashkar
18.08.25 09:06 AM - Comment(s)

Hi I'm Varunesh, I've done my 3 month internship as a Cloud Devops Engineer intern at Abhyaz has been a transformative experience. I worked on a range of real-time projects, giving me the opportunity to explore Zoho tools. Here's a reflection on the key tasks I worked on — 


‌Automating Sales Order Creation in Zakya using Zoho Flow

‌I created an custom function To automate the creation of Sales Orders in Zakya when a user submits a Zoho Form

Ticket Assignment

I worked on  assigning tickets to  the respective department, through workflows automation, the tickets need to be automated to instantly get assigned to the appropriate agent or team member in that department based on their expertise or workload. IF Agent is having < 5 tickets in a day, ticket is automatically assigned to them. 

Ticket Prioritization

In this task i made  the Tickets with keywords like "Urgent", "Important" . "Immediately" and time based keywords,  Prioritizing Immediately and routed to agent immediately tagged as "High" priority through automation with 2 hours deadline for resolution. 

Thanks to @Mentor

I am deeply grateful to my mentor, @Jessica Ma’am and the entire Abhyaz team for their constant guidance, patience, and encouragement throughout my internship journey. They not only clarified my doubts whenever I was stuck but also motivated me to explore new tools and think beyond the given tasks. Their practical insights and constructive feedback played a huge role in my professional growth during these three months.

Conclusion

My internship at Abhyaz was more than just a learning experience it was a career-shaping journey. I'm grateful to my mentors and teammates at Abhyaz for trusting me with meaningful work and guiding me throughout my internship.



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Varunesh Lashkar